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If you hold an NCC certification, or if you've submitted an application, please do not create another account. If you create a new account, none of your certifications or past activity will be connected to it. You must restore access to your existing account.
If your email address has changed, you can still login using it (just update your email address in your account once logged in).
If you do not know your password and your email address has changed (and you no longer have access to that account), you will need to submit an email change request.
If you have questions after trying all of the above, you may Contact us for assistance.